Dental Hygiene Clinic

The EWU Dental Hygiene clinic provides the full range of dental hygiene services allowed by the State of Washington.

New adult patients (age 18 and above) are provided a complete set of x-rays and a dental examination at their first appointment

Other services include:

• periodontal therapy (deep scaling) with numbing
• scaling and polishing
• fluoride and desensitizing treatments
• sealants
• smoothing and polishing of existing fillings
• placement of silver or tooth-colored fillings
• whitening trays

The EWU Dental Hygiene Clinic clinicians do not do crowns, root canals, extractions, dentures or emergency treatment. If a service cannot be performed in our clinic, the supervising dentist recommends a referral. Please inform your regular dentist of any referrals.

Not all patients meet the teaching needs of our students nor does our clinic replace a private dental practice.

As a courtesy, we submit insurance claims to Medicaid and Delta Dental of Washington on the patient’s behalf. However, the patient is ultimately responsible for any fees incurred.

Fees for services are paid on the day the treatment is started. We accept cash (nothing larger than a $20 bill please), check, and VISA or MasterCard.

Contact us at 509.828.1300 to schedule an appointment.

• Please arrive 10 minutes early to fill out any paperwork, update your health history or make any changes in address and phone number.
• The EWU Dental Hygiene Clinic is a learning facility. Treatment is completed slower than in a private dental office. Patients can expect to spend between 2 1/2 to 3 1/2 hours in the clinic for their appointment(s). The initial cleaning appointment may take one to four visits.
• The patient is responsible for providing all needed information and to advise the clinic when information has changed.
• A parent or guardian is required to accompany all patients under the age of 18 for a minimum of 30 minutes at the beginning of the appointment to give written consent for treatment, and must be available by phone the remainder of the appointment.
• As a courtesy, we ask all visitors to refrain from wearing fragrances when visiting the clinic.

A strict cancellation policy is adhered to, due to student’s clinical requirements.

We require at least 24-hour notice before the dental appointment.

Any patient who has 3 no shows or late cancels is dismissed from our clinic.

Thank you for understanding our policies.

Patients referred from another dentist must have current x-rays, account history, treatment plan, and periodontal chart emailed to: ewuxrays@ewu.edu.

Non digital x-rays can be sent to the EWU Dental Hygiene Clinic via USPS to:

EWU Dental Hygiene Clinic
310 N. Riverpoint Blvd. Box E.
Spokane, WA 99202

The HIPAA Privacy Rule represents the federal government’s attempt to protect the privacy of personal health care information by establishing a nationwide foundation of required practices and procedures to safeguard the confidentiality of health care information in this age of technology. This document details the policies adopted by the EWU Department of Dental Hygiene for protecting patients’ health care information. These departmental policies are supplemental to the general EWU HIPAA Policies.

Download a copy of EWU DH HIPAA Policies.

The Department of Dental Hygiene at Eastern Washington University is a teaching institution dedicated to the education of future dental hygienists. As a patient of our facility, you have certain rights, and also certain responsibilities. Below we have outlined some of these rights and responsibilities.

Your rights as a patient are:

1. To receive compassionate care in a safe environment.
2. To be treated with respect, courtesy, and dignity, regardless of your age, gender, national origin, religion, sexual orientation, gender identity or disabilities.
3. To have personal health information held confidential, and privacy maintained.
4. To be informed of your dental hygiene treatment needs, progress of treatment, and any changes in treatment conditions.
5. To be informed of length of appointments and fees before treatment is performed.
6. To be encouraged to seek alternative treatments, referrals, and second opinions when necessary.
7. To access your dental hygiene clinical treatment records.
8. To refuse treatment.
9. To treatment provided at the Standard of Care as outlined by the American Dental Hygienists’ Association Standards of Clinical Practice.

Your responsibilities as a patient are:

1. To provide complete personal information including your full name, address, telephone number, date of birth, Social Security number, insurance carrier or Provider One number, employer, emergency contact person, a photo of yourself, and other pertinent information for treatment and billing purposes.
2. To provide complete and accurate information about your health and medical history, including present conditions, past illnesses, hospital stays, medications, vitamins, herbal products, and any other information pertaining to your health, including perceived health risks.
3. To ask questions when you do not understand information or instructions.
4. To actively participate in your dental hygiene care.
5. To treat all department faculty, staff, students, other patients, and visitors with courtesy and respect, and abide by all department rules and safety regulations.
6. To pay your bill at the time of treatment.
7. To keep your schedule appointment, be on time, and call your dental care provider if you cannot keep your appointment.
8. To have a private practice dentist or a referral is provided by our clinic because we cannot provide comprehensive care.

Download a copy of EWU Department of Dental Hygiene Patient Bill of Rights.